Problem-solving skills test
Problem-solving is the process of finding a solution to an issue. Problem-solving tests help employers evaluate potential candidates’ abilities to overcome obstacles.
People with strong problem-solving skills are:
- Able to remain objective
- Good collaborators
- Likely to become leaders
Why is problem-solving important in the workplace?
Problem-solving is a universal job skill. Every work environment demands that one be able to solve problems from simple to complex. From where to source the next company lunch, to how to enforce discipline, to how to handle a medical emergency, employees face situations every day which require problem-solving. A person’s problem-solving skills impact their job performance, so you want employee problem-solving abilities to align with the requirements of the job.
Different positions involve different amounts of problem-solving. The Occupational Information Network (O*NET), a US Department of Labor database, compiled information on hundreds of jobs and ranked them on the importance of problem-solving. Laborers, models, waiters, mail carriers, and painters are examples of jobs that offer fewer opportunities for problem-solving. While jobs like CEO, air traffic control, and midwives require more problem-solving.
Before a person is hired you should understand how they approach problems. Berke helps companies get to know candidates through pre-employment assessments that measure personality and problem-solving skills.
Through job benchmarking and hiring profiles, Berke helps organizations define what level of problem-solving skills are required for each position, so companies are better equipped to identify top talent.
Problem-solving requires the use of other skills:
- Creativity allows a person to consider multiple vantage points and address problems differently.
- Critical Thinking helps a person engage in a systematic process that questions the nature of a given situation.
- Analytical Skills help a person evaluate the data gathered to make decisions.
Assessing problem-solving skills during the interview.
During the interview, you have the opportunity to get to know candidates beyond the resume. Conversations with the candidate help you conceptualize how their thinking style would manifest on the job.
When thinking about what types of questions to ask, here are some tips:
- Create scenarios that are likely to occur on the job. It wouldn't be as beneficial to ask about non job-related scenarios since you are assessing their ability to excel in the job.
- Ask them about a time they were challenged at work and how they responded. If their answer is brief and they don’t demonstrate much will or determination, that’s a red flag.
- Ask them about a time they failed. You want someone who can accept responsibility seeks answers to what caused the failure.
Berke provides personalized interview guides that facilitate conversations and suggest questions based on each candidate's assessment results.
Berke problem-solving assessment.
Berke evaluates four problem-solving traits that describe a person’s natural abilities and influence what tasks come easiest to them. Prior to assessing candidates Berke develops hiring profiles that outline the skills shared by top performers, so that assessment results can be weighed against the hiring profiles. The result is a job fit score that makes it clear whether the candidate is a high, medium, or low fit for the job. With Berke, speculating whether the candidate has the required problem-solving aptitude to succeed is no longer a problem. Berke is customized for your business so that you can hire confidently.
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