Return to Tests by Job Type

Call Center/Customer Service Skills Tests.

  1. Call Center 911 Operators
  2. Call Center Advanced Spelling [audio]
  3. Call Center Basic Spelling [audio]
  4. Call Center Consumer Collections
  5. Call Center Customer Service Scenarios
  6. Call Center Customer Service Scenarios [audio]
  7. Call Center Customer Service Survey
  8. Call Center Data Entry [audio]
  9. Call Center Environment [audio]
  10. Call Center Inbound Sales Skills
  11. Call Center Listening Skills [audio]
  12. Call Center Manager Selector
  1. Call Center Math
  2. Call Center Outbound Sales Skills
  3. Call Center Reference Manual
  4. Call Center Retention [audio]
  5. Call Center Technical Support
  6. Call Center Technical Support [audio]
  7. Call Center Telephone Etiquette
  8. Call Center U.S. Cities Spelling [audio]
  9. Call Center U.S. Geographical Locations
  10. Call Center U.S. State Abbreviations [audio]
  11. Call Center World Geography
  12. Customer Service Indicator Assessment
  1. Customer Service Mindset Survey
  2. Inbound Call Center Selector
  3. Learning Styles Questionnaire
  4. Onboarding Assessment
  5. Outbound Call Center Selector
  6. Service Associate Selector
  7. Writing Sample - Customer Service

Interested in Skills Tests? Tell us what you're looking for.

Return to Tests by Job Type

2970 Peachtree Road NW, Suite 300, Atlanta, Ga 30305 | Terms of Service | Privacy

© All Rights Reserved. Berke ® is a registered trademark of Berke Group, LLC.